has anyone had problems getting back into cash manager after the recent shut down? we get a file size too large error message
Apologies for the inconvenience of the last few days.
A few of our clients have had the following error message when logging in for the first time since last Wednesday - The database file is larger than the configured maximum database size.
The article below on our HelpCentre will walk you through how to fix this error and get back into your database.
If you need a hand, our team are available on:
phone 0800 888 080 (8.45am - 7pm weekdays)
email firstname.lastname@example.org (48-hour turnaround)
livechat (8.45am - 9pm weekdays)
Yes, I am having the same problem getting back into Cash Manager. Really need to get into it too so hopefully it will be a quick fix tomorrow morning???