Navigation

    Help Centre
    1. Home
    2. Categories
    3. Help Centre
    4. In the Office
    5. getting back into cashmanager
    Get topic updates
    This topic has been deleted. Only users with topic management privileges can see it.

    • C
      carroll
      last edited by

      has anyone had problems getting back into cash manager after the recent shut down? we get a file size too large error message

      Reply Quote
        1 Reply Last reply

      • Related Topics

        Need more help?


        Support@crssoftware.co.nz
        We respond to every email within 48h


        0800 888 080
        Call for a helping hand during business hours

        Comments

      • Jo
        last edited by

        Hi @carroll

        Apologies for the inconvenience of the last few days.

        A few of our clients have had the following error message when logging in for the first time since last Wednesday - The database file is larger than the configured maximum database size.

        The article below on our HelpCentre will walk you through how to fix this error and get back into your database.

        How to get into Cashmanager

        If you need a hand, our team are available on:

        • phone 0800 888 080 (8.45am - 7pm weekdays)

        • email support@crssoftware.co.nz (48-hour turnaround)

        • livechat (8.45am - 9pm weekdays)

        Reply Quote
          1 Reply Last reply

        • P
          pukeatua
          last edited by

          Yes, I am having the same problem getting back into Cash Manager. Really need to get into it too so hopefully it will be a quick fix tomorrow morning???

          Reply Quote
            1 Reply Last reply

          Loading More Posts
          3
          3
          2550
          Reply
          • Reply as topic
          Log in to reply
          • Oldest to Newest
          • Newest to Oldest
          • Most Votes

          Disclaimer