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  • Rural Community

    Why are the monthly balances in my actual cashflow wrong?

    Did you know all transactions that are recorded in the transaction screen will appear in your actual cashflow?

    This includes transactions that haven't been reconciled to your bank statement.

    More often than not, this will be the cause of incorrect monthly balances, though other reasons include:

    • The balance of unreconciled transactions from previous financial years distorts the opening bank balance for the current year

    • The opening bank balance for the current year has been recorded incorrectly

    Unreconciled transactions

    To identify if there are any unreconciled transactions:

    1. Go to the transaction screen.

    2. Click on the Filter button at the top of the screen.0_1488503450290_upload-4e573db4-50bf-43b2-9264-5c8ba2d70d14

    3. Tick the unreconciled box.

    4. Click OK to return to the transaction list.

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    If there is a list of unreconciled transaction dated on or before your last reconciled bank statement, they need to be deleted.
    If you can't delete a transaction, it means it is locked in a final GST return, so a reversal transaction will need to be created.

    If there are unreconciled transactions from previous financial years you will need to contact the Cashmanager RURAL Help Desk for assistance.

    TIP: Once you have removed unreconciled or duplicate transactions, click the Filter Clear button to reset the filter view.

    Incorrect opening bank balance

    To correct an opening bank balance:

    1. Click on the Setup menu.

    2. Select Bank Accounts.

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    1. Highlight the bank account that needs to be edited.

    2. Select Edit.

    3. Enter the correct opening bank balance.

    4. Click OK to save.

    If you can't adjust the opening bank balance, contact the Cashmanager RURAL Help Desk for assistance.

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