Jo : Hi @carroll
Apologies for the inconvenience of the last few days.
A few of our clients have had the following error message when logging in for the first time since last Wednesday - The database file is larger than the configured maximum database size.
The article below on our HelpCentre will walk you through how to fix this error and get back into your database.
How to get into Cashmanager
If you need a hand, our team are available on:
phone 0800 888 080 (8.45am - 7pm weekdays)
email email@example.com (48-hour turnaround)
livechat (8.45am - 9pm weekdays)
Abi : @Clare-Johnston yes - you will need to open your 2018 financial year - to do this go to Tools - create new year. You are able to have two financial years open at a time - so keep your 2017 year open while you tidy up the rest of the year